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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chula Chula

December 10, 2024

5  out of  5
rating by Chula Chula
"Best prices and customer experience!"
We responded:
"Thank you so much for the review we love helping out our customers"
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Arthur Blank

October 25, 2024

2  out of  5
rating by Arthur Blank
"So far so good. At first blush seemed like an OK guy, with the appearance of an established State Farm agency. I chose to move there based on proximity and not reviews from my newly retired 5 star former agency. I will add to this as times/events pass. As promised, a follow up review, actually a final review for this agency. I have left this agent, am with a new agent still with State Farm. Will review new agency after a period of time"
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Astrid Diaz

October 18, 2024

5  out of  5
rating by Astrid Diaz
"I spoke to an agent Daniel Serrano with great customer service and very attentive i told him what i was looking for and he gave me options via email in minutes. He gave me time to decide and always answered my calls for questions. I decided today and even moved my car insurance !! I love a place were they care for their customers."
We responded:
"Thank you so much for your review! We are very happy to have Daniel on our team and appreciate your feedback!"
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Mary Mchill

September 25, 2024

5  out of  5
rating by Mary Mchill
"Steve took the time to go over our needs, our history, and options. He’s a friendly, professional person who shows genuine care for clients. Highly recommend!"
We responded:
"Thank you so much for your review and feedback. We are grateful to have Steve on the team and appreciate the extra mile he goes for our customers. We appreciate the opportunity to serve your insurance needs and look forward to assisting you in the future"
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George Diaz

September 24, 2024

5  out of  5
rating by George Diaz
"Great experience speaking with Daniel today didn’t know much about life insurance but he was very helpful knowledgeable and patient definitely recommend to anyone looking for a good agency and better customer experience"
We responded:
"Thank you so much George, we are excited about having Daniel on our team and appreciate the opportunity to serve your insurnace needs!"
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Heather Hunt

July 30, 2024

5  out of  5
rating by Heather Hunt
"I've been with James for over ten yrs but today I was helped by Sue and she was amazing! She was patient,kind and very knowledgeable so I hope you'll give this state farm office a try and thank you Sue 😊"
We responded:
"Thank you for the review Heather , I agree with you Sue is amazing and we’re happy to have her as part of the team. Thanks for allowing us the opportunity to serve your needs and we appreciate the feedback"
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irene ortega

June 11, 2024

5  out of  5
rating by irene ortega
"I couldn't recommend James Fread Statefarm Insurance more! I am constantly impressed by their phenomenal customer service and commitment to helping their clientele. They really treat you as part of the family here and help you understand that you are in good hands. Any questions I have had were answered swiftly and hassle-free, making every process so much easier. If you are in need of a trustworthy and reliable insurance company, then James Fread Statefarm Insurance Company is the way to go!"
We responded:
"Irene, thank you for your recommendation and for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - James "
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John Berry

March 27, 2024

5  out of  5
rating by John Berry
"Sue Helems responded to our request for an insurance quote on an older Tundra. Pleasant & informative experience. I did a quick pre-application online, Sue called, and we soon had new coverage. We customized the amounts and types of risks we wanted insured. Hard to beat the price / value on the coverage levels we took. Monthly payments same cost as paying all at once. Recommend."
We responded:
"John, we're happy to hear that Sue provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Thank you for your recommendation! - James "
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Ian Williams

March 1, 2024

1  out of  5
rating by Ian Williams
"Absolutely the worst insurance office ever. James is never there. He is always sick or on vacation and never in the office. Since Covid, his office went from a friendly accommodating business to a nightmare. DO NOT DO BUSINESS WITH JAMES FREAD UNLESS YOU LIKE BEING TREATED LIKE GARBAGE BY A TINY MAN NAMED JAMES WHO DEFINITELY HAS A SMALL PENIS."
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Andrew Leighton

January 30, 2024

5  out of  5
rating by Andrew Leighton
"Excellent and friendly service."
We responded:
"Andrew, I know we will continue to give you the best experiences possible! Thank you for sharing. - James"
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Virginia Velazquez

January 29, 2024

5  out of  5
rating by Virginia Velazquez
"Thank you for such speedy and wonderful service Maricela Nunez you are a wonderful insurance Agent. I know I can always count on you! No matter what I call about you are always available and willing to help with all my questions about my proper vehicle insurance coverage and life insurance. Thank you State Farm and Maricela!!"
We responded:
"Virginia, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - James"
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Natalie Ruiz

January 29, 2024

5  out of  5
rating by Natalie Ruiz
"Agent Maricela Nuñez, is the reason I continue to have my insurance with State Farm. Her excellent service and professional manner is outstanding. Whenever I have a question or need, she responds promptly. Definitely the best service around!!"
We responded:
"Natalie, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - James"
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Christine Lutticken

January 26, 2024

5  out of  5
rating by Christine Lutticken
"Outstanding Insurance Agent! If you or anyone you know needs insurance (mine was for a vendor business), look no further. James Fread with State Farm provides terrific customer service and a user-friendly website/auto-pay options. Thanks for everything, James! It was pleasure doing business with you."
We responded:
"Christine, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - James"
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Beth Glasco

January 25, 2024

5  out of  5
rating by Beth Glasco
"Jenelle was a gem in helping me change cars on my policy. She also was efficient in checking my policies for adequate coverage. Never let her go!"
We responded:
"Beth, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - James"
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Johnny Torres

January 23, 2024

5  out of  5
rating by Johnny Torres
"State farms Maricela Nuñez is definitely a top agent that provides excellent customer service. She has always provided us with great advise and direction for all our needs. We are very pleased with all her knowledge, patience and undivided attention. The communication is amazing. Thank you so much, Maricela Nuñez ans State Farm."
We responded:
"Your experience with our team is exactly what we strive for, Johnny. Thank you so much for your kind review and your trust in our office. We appreciate you! - James "
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Michele Gazica

January 21, 2024

5  out of  5
rating by Michele Gazica
"In the midsts of dodging aggressive texts and phone calls from insurance quoting bots, this agency sent me a polite and non-intrusive email asking if I needed help. And help me they did. They were thorough, kind, funny when appropriate and transparent. If there were a six star option, I'd rank them higher."
We responded:
"Thank you so much for your kind review, Michele! I appreciate it. My team and I will always be here for you in your time of need! - James "
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Matthew Bratlee

January 19, 2024

5  out of  5
rating by Matthew Bratlee
"Janelle has been our agent since 2017 and has always been professional and extremely courteous with all our needs! I highly recommend this office their whole staff is always ready to help and always goes above and beyond!"
We responded:
"Matthew, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - James"
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Jacob Cade

October 27, 2023

5  out of  5
rating by Jacob Cade
"Susan Helems has been a tremendous help in setting up our policies since we moved from CO to CA! Highly recommend calling her for your insurance needs."
We responded:
"Jacob, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - James"
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Turtle anderson

October 5, 2023

5  out of  5
rating by Turtle anderson
"Jenifer from State Farm provided excellent customer service when I asked her how I could lower my insurance costs for my vehicle. Thank u so much"
We responded:
"Hello, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - James"
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Glenn Jolly

July 25, 2023

5  out of  5
rating by Glenn Jolly
"Awesome and honesty insurance agent 😎"
We responded:
"Glenn, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - James "
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Ioanna Tolios

May 30, 2023

5  out of  5
rating by Ioanna Tolios
"We worked with Steven Mulligan to get a quote first and then a policy for our new condo. My husband and I couldn’t be more grateful. Steven has always responded quickly and efficiently. He explained everything with patience and expertise. Even after we purchased the policy, he continues to respond immediately anytime we reach out with questions. We’re very appreciative of his efficiency, knowledge and service."
We responded:
"Ioanna, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - James"
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Linda Hong

April 13, 2023

5  out of  5
rating by Linda Hong
"Thank you Steven Mulligan for your efficient service in accommodating my request for a home insurance quote. The quote was better than our current policy that was coming up for renewal. You made the process to order the new insurance with your company very easy. We appreciate your knowledge and service."
We responded:
"Linda, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - James"
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Michael Mulligan

April 12, 2023

5  out of  5
rating by Michael Mulligan
"Steve Mulligan very helpful took care of everything very fast great job"
We responded:
"Michael, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - James"
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Wesley Leves

April 4, 2023

5  out of  5
rating by Wesley Leves
"Steven Mulligan was incredibly helpful and kind during the entire process. He was quick to respond by email and phone. He also made sure to get us the cheapest and best policy based on what we were looking for!"
We responded:
"Wesley, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - James"
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Viona Van Hoose

March 31, 2023

5  out of  5
rating by Viona Van Hoose
"Steve Mulligan far exceeded our expectations in helping us apply for a new homeowners insurance policy. He was polite, resourceful, well informed and worked diligently and efficiently to gather information needed for our application. We rate him exceptional and highly recommend him to anyone needing help with insurance."
We responded:
"Viona, My team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - James"