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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Chaparro

October 23, 2025

5  out of  5
rating by Carlos Chaparro
"Great service Thanks Jennifer"
We responded:
"Thank you Carlos, we appreciate your feedback!"
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Eric Duran

October 17, 2025

5  out of  5
rating by Eric Duran
"Sue was very helpful. Very knowledgeable it made the process very smooth. 😊"
We responded:
"Thanks for the feedback Eric, glad Sue made things easy. We Appreciate your business! "
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Wes Davis

October 7, 2025

5  out of  5
rating by Wes Davis
"Always helpful when I need it."
We responded:
"Thanks Wes! We love having you as a customer"
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Todd West

October 7, 2025

5  out of  5
rating by Todd West
"Very professional and thorough."
We responded:
"Thanks Todd! We appreciate the opportunity to serve you"
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Shelly Oneida

October 1, 2025

5  out of  5
rating by Shelly Oneida
"They were so helpful and got me taken care of immediately! Sue was fantastic and it made a very stressful situation so much easier!!"
We responded:
"We agree Sue is FANTASTIC- happy we could help you out and appreciate your business!"
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Jo Jameson

September 23, 2025

5  out of  5
rating by Jo Jameson
"Thank you again Sue. It has been a pleasure and I appreciate your help."
We responded:
"Thank You! Jo!"
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paul stachurka

September 17, 2025

5  out of  5
rating by paul stachurka
"Janelle was very attentive and friendly"
We responded:
"Thank you, Paul. We agree janelle a great part of our team."
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S C

July 9, 2025

4  out of  5
rating by S C
"Good customer services"
We responded:
"Thanks so much SC! "
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Laura Pettijohn

May 17, 2025

5  out of  5
rating by Laura Pettijohn
"Sue is absolutely AMAZING! She wouldnt give up until my problem was fully resolved and so personable! It was a hoot talking with her! Ive never had that experience with an agent."
We responded:
"Hey Laura - Sue is great and fun to work with. A big part of agency is dealing with the insurance company so you don’t have to. Sue was in customer service, then underwriting and back to customer service and sales and knows both sides of the business. We appreciate the review and your business thanks for hanging in there with us! "
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Marsha Anderson

May 14, 2025

5  out of  5
rating by Marsha Anderson
"I had a great experience with Jenelle on updating my account. She was kind, professional and helpful. Thank You."
We responded:
"Thank you for the review, we agree Janelle is great and happy to have her on the team We appreciate the opportunity to serve your insurnace needs - Thank You! "
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Karen L

May 5, 2025

5  out of  5
rating by Karen L
"Steven is amazing. He has worked diligently to ensure a correction to our policy was made, providing updates via email and phone over a 2 month period. His persistence and dedication is much appreciated!"
We responded:
"Hello Karen! Thank You so much for the review, we are very happy to have Steve here at the agency. We appreciate the opportunity to serve your insurnace needs and promise to stay diligent!"
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Yaneth Castro

April 23, 2025

5  out of  5
rating by Yaneth Castro
"Quiero agradecer a la señorita Jenifer U. Por su excelente atención y ayuda con mi trámite de mi póliza de seguro. Mil gracias y que Dios siga bendiciéndo su compania."
We responded:
"Muchas gracias Yanteh"
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Michael Jellison

March 6, 2025

5  out of  5
rating by Michael Jellison
"I recently had the pleasure of working with State Farm for the first time, and I couldn't be more impressed with my experience! From the moment I reached out, the team, including Fransisco, Mateo, Kimberley, and Debrah, made the entire process fast and easy. Fransisco was incredibly informative, guiding me through the various insurance options with patience and clarity. Mateo followed up promptly, ensuring all my questions were answered and providing me with a quote that was both competitive and comprehensive. Kimberley was a delight to work with, making the paperwork a breeze and ensuring that everything was in order. Finally, Debrah's attention to detail and friendly demeanor made the final steps seamless. Overall, I highly recommend State Farm, especially this fantastic team. They made my first experience not only efficient but also enjoyable. Thank you all for your exceptional service!"
We responded:
"Thank you so much we appreciate the opportunity to serve you "
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Jamie Hopkins

February 19, 2025

5  out of  5
rating by Jamie Hopkins
"Sue is incredibly knowledgeable, fantastic, and always helpful. Her patience and outstanding service make every experience amazing. With her upbeat attitude, she truly is a pleasure to work with!"
We responded:
"Thanks Jamie. You are right Sue is the best and we are happy to have her ! We appreciate your trust in us"
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Angles Crayons

January 17, 2025

5  out of  5
rating by Angles Crayons
"Excelente servicio, Atención inmediata y los que trabajan ahí te reciben con una gran calidad humana yo les recomiendo que vayan con ellos , no se arrepentirán servicio, precios y calidad"
We responded:
"Ángeles, Nuestra misión siempre es brindarles una excelente atención al cliente. ¡Apreciamos su tiempo y su negocio más de lo que cree! ¡Gracias! - James "
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Chula Chula

December 10, 2024

5  out of  5
rating by Chula Chula
"Best prices and customer experience!"
We responded:
"Thank you so much for the review we love helping out our customers"
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Arthur Blank

October 25, 2024

2  out of  5
rating by Arthur Blank
"So far so good. At first blush seemed like an OK guy, with the appearance of an established State Farm agency. I chose to move there based on proximity and not reviews from my newly retired 5 star former agency. I will add to this as times/events pass. As promised, a follow up review, actually a final review for this agency. I have left this agent, am with a new agent still with State Farm. Will review new agency after a period of time"
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Astrid Diaz

October 18, 2024

5  out of  5
rating by Astrid Diaz
"I spoke to an agent Daniel Serrano with great customer service and very attentive i told him what i was looking for and he gave me options via email in minutes. He gave me time to decide and always answered my calls for questions. I decided today and even moved my car insurance !! I love a place were they care for their customers."
We responded:
"Thank you so much for your review! We are very happy to have Daniel on our team and appreciate your feedback!"
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Mary Mchill

September 25, 2024

5  out of  5
rating by Mary Mchill
"Steve took the time to go over our needs, our history, and options. He’s a friendly, professional person who shows genuine care for clients. Highly recommend!"
We responded:
"Thank you so much for your review and feedback. We are grateful to have Steve on the team and appreciate the extra mile he goes for our customers. We appreciate the opportunity to serve your insurance needs and look forward to assisting you in the future"
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George Diaz

September 24, 2024

5  out of  5
rating by George Diaz
"Great experience speaking with Daniel today didn’t know much about life insurance but he was very helpful knowledgeable and patient definitely recommend to anyone looking for a good agency and better customer experience"
We responded:
"Thank you so much George, we are excited about having Daniel on our team and appreciate the opportunity to serve your insurnace needs!"
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Heather Hunt

July 30, 2024

5  out of  5
rating by Heather Hunt
"I've been with James for over ten yrs but today I was helped by Sue and she was amazing! She was patient,kind and very knowledgeable so I hope you'll give this state farm office a try and thank you Sue 😊"
We responded:
"Thank you for the review Heather , I agree with you Sue is amazing and we’re happy to have her as part of the team. Thanks for allowing us the opportunity to serve your needs and we appreciate the feedback"
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irene ortega

June 11, 2024

5  out of  5
rating by irene ortega
"I couldn't recommend James Fread Statefarm Insurance more! I am constantly impressed by their phenomenal customer service and commitment to helping their clientele. They really treat you as part of the family here and help you understand that you are in good hands. Any questions I have had were answered swiftly and hassle-free, making every process so much easier. If you are in need of a trustworthy and reliable insurance company, then James Fread Statefarm Insurance Company is the way to go!"
We responded:
"Irene, thank you for your recommendation and for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - James "
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John Berry

March 27, 2024

5  out of  5
rating by John Berry
"Sue Helems responded to our request for an insurance quote on an older Tundra. Pleasant & informative experience. I did a quick pre-application online, Sue called, and we soon had new coverage. We customized the amounts and types of risks we wanted insured. Hard to beat the price / value on the coverage levels we took. Monthly payments same cost as paying all at once. Recommend."
We responded:
"John, we're happy to hear that Sue provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Thank you for your recommendation! - James "
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Andrew Leighton

January 30, 2024

5  out of  5
rating by Andrew Leighton
"Excellent and friendly service."
We responded:
"Andrew, I know we will continue to give you the best experiences possible! Thank you for sharing. - James"
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VV Velazquez

January 29, 2024

5  out of  5
rating by VV Velazquez
"Thank you for such speedy and wonderful service Maricela Nunez you are a wonderful insurance Agent. I know I can always count on you! No matter what I call about you are always available and willing to help with all my questions about my proper vehicle insurance coverage and life insurance. Thank you State Farm and Maricela!!"
We responded:
"Virginia, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - James"