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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Hunt

Heather Hunt

July 30, 2024

5  out of  5
rating by Heather Hunt
"I've been with James for over ten yrs but today I was helped by Sue and she was amazing! She was patient,kind and very knowledgeable so I hope you'll give this state farm office a try and thank you Sue 😊"
We responded:
"Thank you for the review Heather , I agree with you Sue is amazing and we’re happy to have her as part of the team. Thanks for allowing us the opportunity to serve your needs and we appreciate the feedback"
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irene ortega

June 11, 2024

5  out of  5
rating by irene ortega
"I couldn't recommend James Fread Statefarm Insurance more! I am constantly impressed by their phenomenal customer service and commitment to helping their clientele. They really treat you as part of the family here and help you understand that you are in good hands. Any questions I have had were answered swiftly and hassle-free, making every process so much easier. If you are in need of a trustworthy and reliable insurance company, then James Fread Statefarm Insurance Company is the way to go!"
We responded:
"Irene, thank you for your recommendation and for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - James "
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John Berry

March 27, 2024

5  out of  5
rating by John Berry
"Sue Helems responded to our request for an insurance quote on an older Tundra. Pleasant & informative experience. I did a quick pre-application online, Sue called, and we soon had new coverage. We customized the amounts and types of risks we wanted insured. Hard to beat the price / value on the coverage levels we took. Monthly payments same cost as paying all at once. Recommend."
We responded:
"John, we're happy to hear that Sue provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Thank you for your recommendation! - James "
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Arthur Blank

February 21, 2024

3  out of  5
rating by Arthur Blank
"So far so good. At first blush seemed like an OK guy, with the appearance of an established State Farm agency. I chose to move there based on proximity and not reviews from my newly retired 5 star former agency. I will add to this as times/events pass."
We responded:
"Arthur, my team and I will always be here to serve you and your insurance needs! I am happy to have you and please don't hesitate to reach out if you need anything. - James"
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Andrew Leighton

January 30, 2024

5  out of  5
rating by Andrew Leighton
"Excellent and friendly service."
We responded:
"Andrew, I know we will continue to give you the best experiences possible! Thank you for sharing. - James"
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Virginia Velazquez

January 29, 2024

5  out of  5
rating by Virginia Velazquez
"Thank you for such speedy and wonderful service Maricela Nunez you are a wonderful insurance Agent. I know I can always count on you! No matter what I call about you are always available and willing to help with all my questions about my proper vehicle insurance coverage and life insurance. Thank you State Farm and Maricela!!"
We responded:
"Virginia, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - James"
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Natalie Ruiz

January 29, 2024

5  out of  5
rating by Natalie Ruiz
"Agent Maricela Nuñez, is the reason I continue to have my insurance with State Farm. Her excellent service and professional manner is outstanding. Whenever I have a question or need, she responds promptly. Definitely the best service around!!"
We responded:
"Natalie, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - James"
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Christine Lutticken

January 26, 2024

5  out of  5
rating by Christine Lutticken
"Outstanding Insurance Agent! If you or anyone you know needs insurance (mine was for a vendor business), look no further. James Fread with State Farm provides terrific customer service and a user-friendly website/auto-pay options. Thanks for everything, James! It was pleasure doing business with you."
We responded:
"Christine, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - James"
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Beth Glasco

January 25, 2024

5  out of  5
rating by Beth Glasco
"Jenelle was a gem in helping me change cars on my policy. She also was efficient in checking my policies for adequate coverage. Never let her go!"
We responded:
"Beth, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - James"
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Johnny Torres

January 23, 2024

5  out of  5
rating by Johnny Torres
"State farms Maricela Nuñez is definitely a top agent that provides excellent customer service. She has always provided us with great advise and direction for all our needs. We are very pleased with all her knowledge, patience and undivided attention. The communication is amazing. Thank you so much, Maricela Nuñez ans State Farm."
We responded:
"Your experience with our team is exactly what we strive for, Johnny. Thank you so much for your kind review and your trust in our office. We appreciate you! - James "
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Michele Gazica

January 21, 2024

5  out of  5
rating by Michele Gazica
"In the midsts of dodging aggressive texts and phone calls from insurance quoting bots, this agency sent me a polite and non-intrusive email asking if I needed help. And help me they did. They were thorough, kind, funny when appropriate and transparent. If there were a six star option, I'd rank them higher."
We responded:
"Thank you so much for your kind review, Michele! I appreciate it. My team and I will always be here for you in your time of need! - James "
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Matthew Bratlee

January 19, 2024

5  out of  5
rating by Matthew Bratlee
"Janelle has been our agent since 2017 and has always been professional and extremely courteous with all our needs! I highly recommend this office their whole staff is always ready to help and always goes above and beyond!"
We responded:
"Matthew, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - James"
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Jacob Cade

October 27, 2023

5  out of  5
rating by Jacob Cade
"Susan Helems has been a tremendous help in setting up our policies since we moved from CO to CA! Highly recommend calling her for your insurance needs."
We responded:
"Jacob, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - James"
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Turtle anderson

October 5, 2023

5  out of  5
rating by Turtle anderson
"Jenifer from State Farm provided excellent customer service when I asked her how I could lower my insurance costs for my vehicle. Thank u so much"
We responded:
"Hello, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - James"
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Glenn Jolly

July 25, 2023

5  out of  5
rating by Glenn Jolly
"Awesome and honesty insurance agent 😎"
We responded:
"Glenn, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - James "
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Linda Hong

April 13, 2023

5  out of  5
rating by Linda Hong
"Thank you Steven Mulligan for your efficient service in accommodating my request for a home insurance quote. The quote was better than our current policy that was coming up for renewal. You made the process to order the new insurance with your company very easy. We appreciate your knowledge and service."
We responded:
"Linda, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - James"
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Michael Mulligan

April 12, 2023

5  out of  5
rating by Michael Mulligan
"Steve Mulligan very helpful took care of everything very fast great job"
We responded:
"Michael, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - James"
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Wesley Leves

April 4, 2023

5  out of  5
rating by Wesley Leves
"Steven Mulligan was incredibly helpful and kind during the entire process. He was quick to respond by email and phone. He also made sure to get us the cheapest and best policy based on what we were looking for!"
We responded:
"Wesley, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - James"
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Viona Van Hoose

March 31, 2023

5  out of  5
rating by Viona Van Hoose
"Steve Mulligan far exceeded our expectations in helping us apply for a new homeowners insurance policy. He was polite, resourceful, well informed and worked diligently and efficiently to gather information needed for our application. We rate him exceptional and highly recommend him to anyone needing help with insurance."
We responded:
"Viona, My team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - James"
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Kim Foltz

March 4, 2023

5  out of  5
rating by Kim Foltz
"Had a great experience with Steven Mulligan. I was looking for home insurance & he was professional, very informative, quick, & got me a great rate on my new policy. Thanks again Steve ! You’re the best !"
We responded:
"Kim, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - James"
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Karen Wolfe

February 17, 2023

5  out of  5
rating by Karen Wolfe
"Steve is very detailed oriented. He took the time to go over all materials used inside and outside my house to get the best reconstruction costs for dwelling. He responded quickly and throughly to all my questions. I will recommend him to friends looking to switch insurance. Very impressed."
We responded:
"Thank you so much Karen, Steve has been a great addition to the team. Happy we have earned the opportunity to serve your insurnace needs!"
Profile photo of Jerry Ponce

Jerry Ponce

January 11, 2023

5  out of  5
rating by Jerry Ponce
"Steven Mulligan was very helpful and understanding.very knowledgeable about homeowners insurance, made things go smoothly. thank you Steven"
We responded:
"Thank you so much for your review - I agree Steven does a great job!"
Profile photo of William Webster

William Webster

January 10, 2023

4  out of  5
rating by William Webster
"Steven Mulligan provided excellent service in getting my home and auto insurance coverage shifted from my current providers to State Farm beginning next week. The process went smoothly and quickly."
We responded:
"William, thank you kindly for the nice review and feedback about the service you received from Steven. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - James"
Profile photo of Philip Alexander

Philip Alexander

October 19, 2022

5  out of  5
rating by Philip Alexander
"Janelle was very professional in making my policy easy to understand and what changes would be best for me."
We responded:
"Thank you! It’s always been a pleasure to serve your insurnace needs. You are right Janelle"
Profile photo of Kathryn Buesig

Kathryn Buesig

August 7, 2022

5  out of  5
rating by Kathryn Buesig
"Our Dear Janelle. I can't thank you enough for helping me and my daughter, Vickie for all your help with Corporate Insurance, home and auto. You took so much time explaining every little detail and reasonable quotes too with each policy. You are personable and we have great trust in you. I recommended my son and now he too is covered with State Farm. Much gratitude. Kathryn Buesig"
We responded:
"Kathryn, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. Thank you for your thoughtful review and feedback about Janelle. - James"